Customer support

Our customer support staff are always ready to help you. If there is anything you need to know, we will be pleased to help.


You can contact us by e-mail:


To provide you with an even better service, we are currently working on new features to help you enter your questions, comments and / or complaints in the most user-friendly way.

The player who wants to send a request for information or to logde a complaint with regard to online games of chance, can contact the Gaming Commission with the indication of at least his name, surname, and date of birth, following one of these two procedures:

By email to:

By post to : Belgian Gaming Commission, Information office, Cantersteen 47, 1000 Brussels

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Belgian Gaming Commission